FAQ
Once the goods are approved and printed we do not take any returns or refund money. However, if the error is on our part and the print does not match the approved copy then we will either send the replacement or refund the money. Please do note that color matching cannot be classed as an error because colors look different on every screen and we cannot match screen colors.
Printyo accepts all format of colors for its printing, There are no such restrictions. We Allow you to use as many colors, fonts or graphics that you want for your displays.
Yes, you can contact our sales team at [email protected] or call us at 03 8595 5246 for more information on how can we process your commercial and bulk order. For any kind of shipping or payment help, you can contact us.
Shipping rates depend on the quantity of the print order and delivery address. Please provide postal code so that you can provide you with estimated shipping costs if any.
Make sure that all the files which are you sending are in the proper size and the font which you want to use. There's no need to include bleeds in the proof unless it is a part of the graphic. Texts should not be oversized and should never be written on the graphics. Acceptable formats include:
  • EPS (Encapsulated PostScript)
  • AI (Adobe Illustrator)
  • PDF (Adobe Reader PDF)
  • PSD (Adobe Photoshop)
  • JPEG (High-Resolution JPEG)
  • TIFF (High-Resolution TIFF)
Depending on the resolution and pixels, PSD, JPEG, TIFF, files get blurry when enlarged. Thumbnail JPGs or GIFs cannot be used for large prints. If submitting these files please follow these guidelines.
  • 100% scale (full-size output) at 100 dpi
  • 50% scale at 200 dpi or higher
  • 25% scale at 300 dpi or higher
  • 10% scale at 600-1200 dpi
After submitting your artwork it goes to the production team, once they start doing printing it then no changes can be made.
We have high-quality resolution printers with the help of which we can print from 360 dpi to 1440 dpi.
Yes, you can opt for "print proof" option at the time of check out on our order page. Our designers will ensure to send the finalized design proof within 24 Hours.
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